Cookies Policy

This Cookies Policy explains how we use cookies and similar technologies when you visit and use our online store. It aims to help you understand what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website function properly, improve usability, and provide information about how the site is used.

2. Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies
  These cookies are necessary for the basic operation of the website. They enable core functions such as page navigation, secure access, and order processing. Without these cookies, the website cannot function properly.

• Functional Cookies
  These cookies allow the website to remember your preferences, to provide a more personalized and convenient experience.

• Analytical Cookies
  These cookies help us understand how visitors interact with our website by collecting information such as page visits, traffic sources, and browsing behavior. The information collected is used to improve website performance and user experience.

3. How We Use Cookies

Cookies are used for the following purposes:

• Ensuring the website operates securely and efficiently

• Remembering user preferences and settings

• Analyzing website usage to improve functionality and content

• Supporting a smooth and consistent shopping experience

Cookies do not give us access to your device or allow us to collect personal information beyond what you choose to share.

4. Managing Cookie Preferences

You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the website and your ability to use some features, including placing orders.

Each browser provides different tools for managing cookies. You may refer to your browser’s help section for detailed instructions.

5. Third-Party Cookies

In some cases, cookies may be placed by trusted third-party services that support website functionality or performance analysis. These cookies are managed by the respective third parties and are subject to their own privacy and cookies policies.

6. Data Protection

Any information collected through cookies is handled in accordance with applicable data protection principles. We take appropriate measures to protect data collected through cookies and use it only for the purposes described in this policy.

7. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in website functionality or operational needs. Any updates will be published on our website and will take effect immediately upon posting.

8. Contact Information

If you have any questions about this Cookies Policy or how cookies are used, please contact us:

Contact Address: APT BLK 51 SUNRISE AVENUE #04-08, SINGAPORE 806745
Customer Service Phone: +65 (835) 34857
Customer Service Email: rateus@cottamybay.com
Online Hours: Monday to Friday, 9:00–12:00 and 14:00–17:00 (Central European Time, CET)