Payment Methods

To ensure a secure, clear, and convenient checkout experience, we currently support the following payment methods:

1. Accepted Payment Methods

We accept payments using the following cards:

• Visa

• MasterCard

• Discover

• Diners Club

• JCB

All payments are completed through a secure online payment system.

2. Payment Currency

• All orders are charged in the currency displayed at checkout.

• Product prices are clearly shown before payment to allow you to review your order details.

3. Payment Security

• We place a strong emphasis on transaction security and apply appropriate technical and organizational measures to protect payment processes.

• Card details are used solely for completing the payment and are not stored or used for any other purpose.

4. Payment Confirmation

• Once payment is successfully completed, the order will be confirmed and enter the processing stage.

• If payment is unsuccessful, the order will not be confirmed, and you may attempt payment again.

5. Additional Information

• Please ensure that your payment details are accurate to avoid transaction failure or order delays.

• If you encounter any issues during payment, our customer support team is available to assist you.

Contact Information

Contact Address: APT BLK 51 SUNRISE AVENUE #04-08, SINGAPORE 806745
Customer Service Phone: +65 (835) 34857
Customer Service Email: rateus@cottamybay.com
Online Hours: Monday to Friday, 9:00–12:00 and 14:00–17:00 (Central European Time, CET)