Environmental Policy

We are committed to being mindful of environmental impact in our daily operations. Through continuous improvement, we aim to reduce resource consumption and unnecessary waste while maintaining a stable and reliable online shopping experience.

1. Environmental Commitment

In our operations, we value environmental awareness and strive to adopt more responsible practices wherever feasible. We continuously review and optimize our processes to minimize potential environmental impact.

2. Resource Use and Efficiency

• In website operations and order processing, we aim to reduce unnecessary paper usage and prioritize digital communication and management methods.

• By optimizing workflows, we improve resource efficiency and avoid redundant processes and waste.

3. Packaging and Logistics Considerations

• During the delivery process, we focus on scheduling shipments to reduce unnecessary transportation steps.

• While ensuring product safety during transit, we encourage the use of efficient packaging practices where possible.

4. Cooperation and Improvement

We value communication and coordination with service partners during operations and encourage joint efforts to consider environmental impact and improve practices when conditions allow.

5. Ongoing Review

This Environmental Policy is reviewed and updated periodically based on operational needs to ensure continued relevance and effectiveness, reflecting our ongoing improvements in management and operations.

6. Contact Information

If you have any questions regarding this Environmental Policy, please contact us using the details below:

Contact Address: APT BLK 51 SUNRISE AVENUE #04-08, SINGAPORE 806745
Customer Service Phone: +65 (835) 34857
Customer Service Email: rateus@cottamybay.com
Online Hours: Monday to Friday, 9:00–12:00 and 14:00–17:00 (Central European Time, CET)